BioThane collar | Classic | DESIGN YOUR OWN

Avoid these mistakes

1. Dog was lying there
2. It was not measured closely
3. Measure your own on an existing collar
4. Estimates & inaccurate readings
5. The majority tends to measure too generously

Measure correctly

Measure neck circumference

1. Get the dog to “stand” or “sit”.
2. Place a flexible tape measure at the collar point
   (alternatively: cord/thread/shoelaces)
3. Pull the tape measure tightly
   Note: Do not use the famous “two-finger buffer rule.” Make sure you measure snugly.
4. Read the value (or measure the length if using a cord). We recommend carrying out another test measurement.
5. Note the note below about adding a “feel-good buffer.”

Do you want to be 100% sure?
Download our collar templates and use them to check one of your existing collars.

Download

True-to-size templates that can be printed out for comparison to the existing collar.

Measure head circumference

1. Get the dog to “stand” or “sit”.
2. Place a flexible measuring tape around the widest part of the head - often directly in front of the beginning of the ears
   (alternatively: rope/cord/thread/shoelace)
3. Tape measure tight pull
4. Read/mark value, carry out test measurement if necessary - round up decimal values

💡 If you use a tape measure alternative such as string, thread, shoelaces, you can then measure the marked length on the string with a ruler.

General information about collars

• Can I see the color pictures in larger size?

We offer a PDF file with all our colors for download. The colors are also easier to see there. Download here.

• How long will it take you to make my collar?

Since we handcraft all our collars ourselves and have a huge range of colors available, we often have to order the desired color from the supplier ourselves. If we already have the materials in stock, it usually takes between 1-3 business days for your collar to leave our factory. Otherwise, it will take as stated under "Delivery Times."

• I would like to exchange one color for another

Please contact us via WhatsApp or email with your desired changes. Since we make to order, the requested change should be no problem.

We also offer configurators where you can configure your collar 100% yourself.

To the configurator

• How should a collar fit?

There is no reliable indicator for this, but we can give you a few helpful tips:

1. It shouldn't be too loose.

2. It should not be possible to pull it over the head.

3. Do not take measurements while lying down.

4. Forget the "2-finger rule" - this will make the collar too big

5. It should still be possible to turn it when tightened.

Here you can find further material and additional information.

General information

- Correct leash attachment

The end of the leash with the ring integrated immediately after the carabiner belongs on the dog's side.

- Metal goods

Screws, snap hooks, rings and buckles are exposed to constant friction. This is a natural process and can hardly be prevented with dog leashes. Our "hardware" is pre-treated differently depending on the color and therefore has different levels of abrasion resistance. We generally use metal alloys of very good industrial quality, which have a very high level of corrosion resistance. (Very robust against rust formation). Every piece of hardware used is checked and tested before use. You can find the specific hardware used in this product listed above.

• Painted hardware (black): Most vulnerable, the paint can rub off over time.
• Copper-plated hardware (rose gold): Low vulnerability.
• Brass-plated hardware (golden look): Low vulnerability.
• Real brass hardware (gold): No vulnerability
• Silver hardware: No vulnerability

Disclaimer Product photos

Color deviations in the display are possible and depend on the calibration of your display. We strive to display the colors as realistically as possible and have only received positive feedback so far.

A collar is part of the basic equipment and is sometimes used 24/7. Therefore, signs of wear and tear are a completely normal occurrence in the long term and cannot be avoided.

We'll give you a few tips on how to best care for the collar.

Carabiner care (rope collar)

Greasing: We recommend regular oiling at intervals of approx. 6 months or after intensive washing or lots of bathing fun. If you spend most of your time near salt water, this recommendation is reduced to shorter distances depending on your needs and local conditions.

Cleaning: After spending time on sandy beaches, for example, check that the carabiner is properly closed.

In general: The classic bolt carabiners are known for blocking themselves with grains of sand. The scissor carabiners, however, less so. This is what we usually use with our rope collars. If necessary, simply clean the carabiner under running water.

You can select your desired collar size here .

If you need help determining the correct size, please contact us. We're happy to help anytime. Use the chat button in the bottom right corner of the screen.

Collars

Please use our measuring instructions and do not rely on sizes from other manufacturers .

Don't measure your existing collar lengthwise. That's far too inaccurate, as the sizing depends on factors such as the design and material. Only measure it closed and then only the inner circle.

We provide printable templates for this purpose, which allow you to most accurately determine the size on an existing collar . (Printer required)

Download templates

Linen

The lengths are always given with the leash open (measured from carabiner to carabiner).