BioThane collar *pastel pink*

Avoid these mistakes

1. Dog was lying there
2. It was not measured closely
3. Measure your own on an existing collar
4. Estimates & inaccurate readings
5. The majority tends to measure too generously

Measure correctly

Measure neck circumference

1. Get the dog to “stand” or “sit”.
2. Place a flexible tape measure at the collar point
   (alternatively: cord/thread/shoelaces)
3. Pull the tape measure tightly
   Note: Do not use the famous “two-finger buffer rule.” Make sure you measure snugly.
4. Read the value (or measure the length if using a cord). We recommend carrying out another test measurement.
5. Note the note below about adding a “feel-good buffer.”

Do you want to be 100% sure?
Download our collar templates and use them to check one of your existing collars.

Download

True-to-size templates that can be printed out for comparison to the existing collar.

Measure head circumference

1. Get the dog to “stand” or “sit”.
2. Place a flexible measuring tape around the widest part of the head - often directly in front of the beginning of the ears
   (alternatively: rope/cord/thread/shoelace)
3. Tape measure tight pull
4. Read/mark value, carry out test measurement if necessary - round up decimal values

💡 If you use a tape measure alternative such as string, thread, shoelaces, you can then measure the marked length on the string with a ruler.

General information about collars

• How long does it take you to make my collar?

Since we make all of the collars ourselves by hand and the selection of colors available is enormous, we often have to order the desired color from the supplier first. If we already have the materials in stock, it usually takes between 1-3 working days, otherwise as stated under "Delivery times", until your collar leaves our factory.

• I would like to exchange one color for another

Write to us via WhatsApp or email with your change request. Since we manufacture to order, the desired change should not be a problem.

We also offer configurators where you can configure your collar 100% yourself.

To the configurator

• How should a collar fit?

There is no reliable indicator for this, but we can give you a few helpful tips:

1. Safe, comfortable & yet not too loose.

2. It should not be able to be pulled out over your head.

3. Do not determine whether a collar fits while lying down.

4. Forget the "2-finger rule", it's nonsense and way too imprecise. You can still get them underneath when it's too tight and also when it's too loose.

5. Set the collar to the tightest setting for your dog - so that it is clearly too tight for your dog. Now move forward one step at a time.

As soon as it no longer really "sticks" to the neck and has some room for maneuver, you should no longer make it larger. It should turn without much problem.

Here you can find further material and additional information.

General information

- Correct leash attachment

The end of the leash with the ring integrated immediately after the carabiner belongs on the dog's side.

- Metal goods

Screws, snap hooks, rings and buckles are exposed to constant friction. This is a natural process and can hardly be prevented with dog leashes. Our "hardware" is pre-treated differently depending on the color and therefore has different levels of abrasion resistance. We generally use metal alloys of very good industrial quality, which have a very high level of corrosion resistance. (Very robust against rust formation). Every piece of hardware used is checked and tested before use. You can find the specific hardware used in this product listed above.

• Painted hardware (black): Most vulnerable, the paint can rub off over time.
• Copper-plated hardware (rose gold): Low vulnerability.
• Brass-plated hardware (golden look): Low vulnerability.
• Real brass hardware (gold): No vulnerability
• Silver hardware: No vulnerability

Disclaimer Product photos

Color deviations in the display are possible and depend on the calibration of your display. We strive to display the colors as realistically as possible and have only received positive feedback so far.

A collar is part of the basic equipment and is sometimes used 24/7. Therefore, signs of wear and tear are a completely normal occurrence in the long term and cannot be avoided.

We'll give you a few tips on how to best care for the collar.

Carabiner care (rope collar)

Greasing: We recommend regular oiling at intervals of approx. 6 months or after intensive washing or lots of bathing fun. If you spend most of your time near salt water, this recommendation is reduced to shorter distances depending on your needs and local conditions.

Cleaning: After spending time on sandy beaches, for example, check that the carabiner is properly closed.

In general: The classic bolt carabiners are known for blocking themselves with grains of sand. The scissor carabiners, however, less so. This is what we usually use with our rope collars. If necessary, simply clean the carabiner under running water.

Collars

Please use our measuring instructions and do not rely on sizes from other manufacturers.

Do not measure your existing collar lengthwise. This is far too imprecise because it depends on other factors. Only measure it when closed & then only the inner circle.

We provide printable templates, which are the most accurate way to determine the size of an existing collar. (printer required)

Download stencils

Linen

The lengths are always given when the leash is open. (Measured from carabiner to carabiner).